Sprout Behavioral Health Privacy Policy
Effective Date: October 16, 2025
1. Introduction
Welcome to Sprout Behavioral Health (“we,” “our,” or “us”). At Sprout Behavioral Health, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and share your information, with particular emphasis on how we handle phone numbers used for SMS communications.
2. Information We Collect
2.1 Phone Numbers
We collect phone numbers exclusively for the purpose of sending SMS communications related to our services. This may include appointment reminders, service notifications, promotional messages (if opted in), or other updates relevant to our services. We do not collect any other personal information unless voluntarily provided by you.
2.2 Other Information
In addition to phone numbers, we may collect other personal information if you choose to provide it, such as your name, email address, or additional contact details. This information is used to enhance our communication with you and provide a better customer experience.
3. How We Use Your Information
3.1 Phone Numbers
Your phone number is used solely for sending SMS messages related to Sprout Behavioral Health services. This includes:
- Appointment reminders
- Service notifications
- Promotional offers (if you have opted in)
- Updates and alerts relevant to our services
3.2 Other Information
Any additional personal information you provide will be used to:
- Improve our services and customer support
- Communicate with you effectively
- Fulfill your requests and inquiries
4. Information Sharing
4.1 Legal Requirements
We may disclose your information, including phone numbers, if required by law or to comply with legal processes. This includes responding to requests from governmental or regulatory authorities.
4.2 Service Providers
We may share your phone number with third-party service providers who assist us in sending SMS messages. These providers are contractually obligated to protect your information and use it solely for the purpose of providing SMS services on our behalf. They are prohibited from using your phone number for any other purposes.
4.3 Consent and Confidentiality
The phone number and SMS consent you provide are confidential and will not be shared with any third party or affiliate company for marketing purposes. We take appropriate measures to ensure the security and confidentiality of your phone number.
5. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. While we strive to safeguard your data, no security system is completely impenetrable, and we cannot guarantee absolute security.
6. Your Rights
6.1 Access and Correction
You have the right to access, correct, or delete your personal information that we hold. To exercise these rights, please contact us using the information below.
6.2 Opt-Out
You can opt out of receiving SMS messages from Sprout Behavioral Health at any time by following the instructions provided in the SMS or by contacting us directly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after any changes indicates your acceptance of the revised policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your information, please contact us:
Sprout Behavioral Health
5526 Cascade Ridge SW, Atlanta, GA 30336
info@sproutbehavioralhealth.
404-620-0747
Thank you for trusting Sprout Behavioral Health. We are committed to protecting your privacy and ensuring that your information is handled with care.